PRIVACY POLICY

Last Updated: January 29, 2025

Welcome to UpDating, operated by GRaHMuR Innovations Pvt. Ltd., we take the protection and handling of your personal information seriously. This policy outlines how we collect, use, and protect your data to provide a safe and authentic dating experience. Please read this policy carefully to understand our practices regarding your personal information.

Information Collection:

We collect information to facilitate genuine connections and ensure user safety. Your profile information includes your name, date of birth, photos, and dating preferences. To maintain platform integrity, we require government-issued identification for verification, ensuring all users are genuine and meet our eligibility requirements. We also collect necessary contact information such as your phone number and email address for account security and essential communications.

Use of Your Information:  Our use of your information focuses on creating meaningful connections and ensuring platform safety. We process your data to verify your identity, match you with compatible users, and facilitate safe dates at our partner venues. Your information helps us coordinate date arrangements, process commitment fees, and maintain platform security. Unlike traditional dating apps, we emphasize real-world meetings, which influences how we handle and process your data.

Safety and Security:

Your security is fundamental to our service. We implement comprehensive security measures to protect your personal information, including encrypted storage of sensitive data and secure payment processing. Access to user information is strictly controlled and monitored. We regularly update our security protocols to maintain the highest standards of data protection and user safety.

Data Sharing and Partnerships:

We share your information only when necessary to provide our services. This includes limited data sharing with: Our partner venues receive only essential booking details needed for your date arrangements. Payment processors handle commitment fees with strict security protocols. Identity verification services help maintain platform integrity. We never sell your personal data or share it for marketing purposes.

Your Rights and Controls:

You maintain significant control over your personal information. You have the right to access, correct, or delete your data. We provide clear options for managing your privacy settings and communications preferences. You can request a copy of your personal information at any time, and we will respond promptly to your privacy-related requests.

Data Retention and Storage:

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we remove your personal information from our active databases. However, we may retain certain data if required by law or to prevent fraud and abuse. Verification documents are stored securely and accessed only when necessary for security checks or legal requirements.

Partner Venue Information:

When facilitating dates at our partner venues, we carefully manage the information shared. Venues receive only necessary details for your reservation, such as booking time and any specific requirements. Your personal contact information remains protected, and venues are contractually obligated to maintain the confidentiality of any user information they receive through our service.

Communication Practices:

We send essential communications about your dates, account security, and service updates. These include date confirmations, safety alerts, and important account notifications. We respect your privacy by limiting marketing communications and providing clear opt-out options. All communications are encrypted and handled through secure channels.

International Data Handling:

While UpDating operates primarily in India, we may process data internationally to provide our services effectively. When we transfer data across borders, we ensure appropriate safeguards are in place to protect your information. We comply with international data protection standards and implement necessary measures to secure cross-border data transfers.

Verification Records:

Our unique verification system requires careful handling of sensitive documents. Your government ID and verification photos are processed securely and stored with enhanced encryption. Access to verification documents is strictly limited to authorized personnel for verification purposes only. We maintain detailed records of all verification activities while protecting your privacy.

Payment Information Security:

We handle payment information with utmost care during commitment fee processing. Credit card details and banking information are processed through secure, certified payment partners. We do not store complete payment information on our servers. All financial transactions are encrypted and protected according to industry standards.

Privacy Rights and Requests:

You have comprehensive rights regarding your personal information, including: The right to access your personal data and request copies of your information The ability to correct any inaccurate information we hold The option to delete your data, subject to legal requirements The power to restrict or object to certain data processing Request the transfer of your data to other services

Updates to Privacy Policy:

As we enhance our services and adapt to new privacy requirements, we may update this policy. We will notify you of significant changes through the app or email. Continued use of UpDating after changes indicates your acceptance of the updated policy. We encourage regular review of our privacy practices.

For any privacy-related concerns or requests, contact our dedicated privacy team at support@updating.social. We take all privacy inquiries seriously and will respond promptly to your questions or concerns.